Privacy Policy

Last updated: October 2025

1. Introduction

Island Lifestyle Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website https://island-lifestyle.com or our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal details such as your name, phone number, email address, and postal address.
• Property and lifestyle information where relevant to the services we provide.
• Payment and billing information, when necessary for invoicing and service management.
• Website usage data, including IP address, browser type, pages visited, and time spent on site (via analytics tools such as Google Analytics).
• Communication records, such as emails, messages, or forms submitted through our website.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our concierge, lifestyle, and property management services.
• Respond to enquiries and communicate with clients.
• Improve our website, services, and customer experience.
• Process payments and manage accounts.
• Meet legal or regulatory obligations where applicable.

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Performance of a contract – to deliver our agreed services.
• Consent – where you have opted to receive marketing communications.
• Legitimate interests – to improve our operations and client experience.
• Legal obligation – to comply with applicable laws and regulations.

5. Data Sharing and Third Parties

We may share limited data with trusted third-party partners where necessary to perform our services, such as:

• Tradespeople, contractors, or suppliers engaged on your behalf.
• Professional service providers (e.g., accountants or insurers).
• IT and hosting providers supporting our website and systems.

All partners are required to comply with data protection regulations and handle your data securely.

6. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

7. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Under the Data Protection (Jersey) Law 2018 and UK GDPR, you have the right to:

• Access your personal data.
• Request correction of any inaccurate information.
• Request deletion of your personal data.
• Withdraw consent (where applicable).
• Object to or restrict processing in certain circumstances.

Requests can be made by contacting us at info@island-lifestyle.com.

9. Cookies

Our website may use cookies and similar technologies to enhance user experience and gather analytics data. You can adjust your browser settings to refuse cookies if you prefer.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “last revised” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact:

Island Lifestyle Ltd
Jersey, Channel Islands
info@island-lifestyle.com
www.island-lifestyle.com